It's very straightforward. Register as a translator on Masqar.com. Choose your preferred language and then click on "Register."
You'll be prompted to choose if you're a Customer or a Translator. If you're willing to provide your localization services, just click on "Translator."
Then, fill the requested information, confirm your password, submit, and begin your journey with us!
Unlike many other translation platforms, Masqar offers both online and remote assistance within the localization industry. As a translator, you may include physical presence and availability in the country of your choosing, or just to offer your services remotely. It's all up to you!
You'll find some clients are more comfortable by working directly with you sitting at their offices, or just about meeting you in person. Sometimes, they'll just need you to accompany them at a meeting and help them talk to their clients and suppliers.
Masqar makes sure these processes flow smoothly and that both you and the client are happy with the results. It all starts by creating an account.
Yes. From Argentina to Russia, you'll be able to join our service as long as you're good at what you do and passionate about satisfying our customers' localization needs.
Register as translator, accurately fill in your information, and make sure to upload all relevant documents to show your expertise.
Masqar’s administration staff will contact you shortly after evaluating your profile and you’ll be ready to start working!
You may access Masqar's website from any web browser on iOS phones.
You’ll be able to check your Masqar’s account from them and enjoy their functionality.
Not a single person is born with online work experience–or ANY kind of experience, for that matter. It may take one second or a month to land that first assignment, but if you focus on trying to understand the client's specific needs for a particular job, you'll nail one eventually.
After that, it only gets easier–and that same client might hire you again for more work!
If you're still not comfortable with working remotely, make sure you choose our "Meetup" option and make yourself available only for face-to-face opportunities.
If you don't mind losing some opportunities, that's ok with us! You're your own boss. You might check your requests over the weekend or whenever you have free time, and just work on those that you’re certain to complete.
Masqar's platform protects you and the client from this eventuality. The client will post a request, and you’ll make your best offer. Then, the client will decide on your price and skills ratio to make a decision.
A client can't hire you without your approval, and you can't just take the job without theirs. It’s a mutual-consent process.
This is very common among students and translators with other part-time jobs. Many of our clients do need services within this scope; it's only a matter of discussing it with them and reach an agreement.
Yes! We can see you’re one step ahead from the rest by asking this question. Masqar offers you the chance to manage your portfolio online, let clients read reviews from your happy customers, and get an accurate idea of your talents and specialization. Don’t miss the chance and share it on your social media and send the link via e-mail or message.
At Masqar, we support two payment methods:
The client has registered and verified at least one payment method on Masqar before they hire a translator.
When clients and translators reach an agreement, and the booking is completed, the payment for the job is automatically deducted from the client’s payment method.
Then, the payment goes to the translator after retaining Masqar’s fees.
The client books a translator for an in-person service, and adds a payment method.
When service is completed, the client pays 100% of the value to the translator/interpreter in cash.
The best way to offer your services and reach your right audience of clients is to have an outstanding profile. Make sure you’ve added all of your skills and talents in the localization industry.
Clients will make requests and you’ll get to choose which ones to take.
There is no "secret" to get jobs more often. We encourage you to perform flawlessly, always proofread your deliverables and make sure you meet all of your clients' needs.
If you do that, our rating and reviews system will show clients your commitment and talent. The more positive reviews you get, the higher the chances new clients will hire you.
Make sure you've discussed all relevant aspects of the project with your client BEFORE agreeing on the terms. Later, you can always ask for clarification.
Remember: the client is relying on your talent to perform a translation task. They might not have the expertise in the target language they're hiring you for, so it's your responsibility to make them look good and double or triple-check the quality of the files to find any misspellings or grammar mistakes.
Masqar specializes in translations. If you're a translator, you'd prefer to work on a localization environment where your skills are the center of attention.
Other freelancing platforms consist of general solutions for many types of jobs. If you want special treatment, and a comprehensive understanding of the value of your particular skills and a dedicated team who's aware of the intricacies of this industry, you'll appreciate Masqar more than any other "universal" platforms.
Masqar is free to join for the first three months for translators–and free for clients. Please, report to us any third-party attempts that could lead our translators into paying fees during the three-months-free period.
We usually encourage our clients to hire locals to save money on transportation and accommodations. Still, if the client wants you for the job even if you're far, they're responsible for your expenses as you travel to meet their needs.
Always discuss the details of the job with your client to avoid misunderstandings. That starts from making sure your meeting takes place near your place of residence, or that they'd be willing to pay for your travel expenses.
The first payout for every new Stripe account is typically paid out 7 days after the first successful payment is received. This waiting period can be up to 14 days for businesses in certain industries
Click “Pay out” button to complete your Instant Payout. Funds will appear in the associated bank account within 30 minutes.
You should have a decent internet connection, a desktop, laptop computer or mobile phone, word-processing software, and a camera and headset if you're looking for an audio translation or expect to participate in conference-calls.
Some clients will ask for particular hardware or software to meet their requirements. It is common to see them ask for Machine-Translation Software, top-notch headsets for conference-calling and interpretation services, and other complementary pieces related to the localization industry.
Make sure you meet all hardware and software requirements before offering your services for a particular assignment.
We encourage our translators to take requests for samples with caution. If the client asks for a short translation to get a hold of your style, that would be perfectly fine. Think about it as a "free sample" from a marketing point of view.
Beware of clients that ask for big "tests," since they could be taking advantage of your goodwill to get the work done for free.
We encourage our customers to engage in conversation using Masqar's platform by using our chat or video call tools.
As stated in our Terms & Conditions, reasons for suspension are:
• Failure to comply with all the policies made available to you on these Terms & Conditions.
• Misconduct, fraudulent payments, or activities.
• Engaging in unfaithful practices, such as stating false field(s) of expertise, luring clients into thinking that the price of your service is lower and then asking for extra compensation, taking advantage of the clients' urge for the documents, providing false information at registering.
• Taking action(s) that may undermine ratings or feedback.
• Posting or distributing spam, chain letters, pyramid schemes, bulk or unsolicited electronic emailing practices.
• Commercializing or seeking for profit from any MASQAR application, software, or information associated with MASQAR.
• Engaging in communication with the client outside MASQAR's platform unless it's necessary.
• Creating multiple MASQAR accounts.
• Posting a fake picture on your profile.
Report the client to customer service as soon as you can. It'll protect you and help prevent others from this.
The same question is often asked by clients regarding your services as a translator. We make our best effort to screen clients and translators, and we provide you with the tools to report any suspicious activity.
Masqar has a built-in message center. You're able to receive and send messages as you see fit.
Do not use the message center to send spam, offers, or promote services outside the platform, or your account might be suspended.
For every job you complete for a client at Masqar’s, you’ll get a performance evaluation and a review. Doing your best and delivering a flawless document within the set deadlines is the best way to receive outstanding reviews and transmit commitment to potential new clients.
You’ll be rated on base of 5 points, the more 5-pointers you get, the more clients will come to you for their translation services.
Of course not. You decide when, where, and how to work. If you consider the budget is too low, or you're simply not convinced about the terms, just say no. It's better to move along and not make any rash decisions.
It is not allowed to share your personal information. Masqar has a great communication platform, and it is essential for your safety to have all conversations with your client through the platform.
Do not share your banking information with clients, such as account numbers, credit card information, etc.
Try refreshing your web browser or reinstalling your App and deleting the cache. Restart the browser/app, and try again.
If you're having trouble accessing from Google Chrome, you can always try Firefox, Internet Explorer, Safari, Opera, and many other web browsers. Masqar is a multi-browser platform.
If the problem continues, contact customer support using this form, or please send us an email at info@masqar.com
Your username is your email address. If you don't recollect your password, click on Forgot Password at Masqar's home page and follow the instructions.
Go to your account and click below the current picture on "update." You'll be asked to choose a new image from your computer or mobile phone–you may also do this from the App.
Then, click on the right "update" button. You'll be launched to a new screen to enter two different verification codes: one is in your email inbox–check spam if you don't see it right away, and one has been sent as an SMS to your mobile.
A Non-Disclosure agreement–also called a Confidentiality Contract, is a legally binding agreement that protects the client from third-parties from sharing their information.
As stated on Masqar's Terms & Conditions, a translator should never sell, show, or share information from their clients with any third-parties.
There's nothing wrong about signing an NDA. It's usually a token of reliability. Just take the time to read the entire contract before signing it, just as you would with any other legally binding document.
